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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
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Contact us

Field Service Management

Connect mobile workers and customers to reduce costs and increase productivity with field services.

Field Service Management

Expertise in Field Service Management

Rimini Street has a deep knowledge of technologies that power companies who provide field services. We offer consulting and software support services to field service providers designed to grow the customer relationship through multi-channel data collection, delivery of innovative field service operations, and elevation of “customer experience” using creative demand generation and customer support strategies.

Salesforce Field Service Management

Combine the Dispatch and Technician functions with uninterrupted customer data flow across both Salesforce Sales & Service clouds. We provide consulting and support for: 

  • Mobile productivity 
  • Scheduling & dispatch 
  • Asset & knowledge management 

Visit Salesforce.com to learn more about Salesforce Field Service Management 

Industry Specializations
Energy & utilities

Energy & utilities

 
Telecommunications

Telecommunications

 
Retail

Retail

 
Manufacturing

Manufacturing

 

Salesforce competencies

Our core competencies in managing, upgrading, optimizing, and modernizing business transaction systems span the following Salesforce cloud applications:

Sales Cloud
CPQ
Revenue Cloud
Service Cloud
Field Service
ClickSoftware
Data Cloud
Mulesoft
Tableau
Experience Cloud
Marketing Cloud
Commerce Cloud
Energy & Utilities Cloud
Health Cloud
Higher Education Cloud
RELATED SERVICES

ClickSoftware

Learn more about custom solutions by Rimini Street for extending the support period for ClickSoftware.

Learn more
ClickSoftware

Additional resources

Overcoming Salesforce Challenges: Unblocking the Top 5 Roadblocks
Blog
Overcoming Salesforce Challenges: Unblocking the Top 5 Roadblocks
Rimini Street Staff
6 min read

Salesforce has the potential to transform your business. However, SaaS can sometimes be misunderstood as simple — fast to set up and easy to manage and maintain. In reality, that couldn’t be further from the truth. Misunderstanding the complexity of a SaaS platform as powerful as Salesforce can lead to a lower ROI than expected. […]

Read Blog
Overwhelmed by Opportunity, Salesforce Customers Need Assistance
Blog
Overwhelmed by Opportunity, Salesforce Customers Need Assistance
Rimini Street Staff
3 min read

Salesforce customers are drowning in opportunity – a good problem to have. In most cases, the challenge they have with Salesforce is not that it is rigid or limited, like the enterprise software of the past, but that it is so flexible and ever-evolving that they worry they aren’t extracting all the value from it […]

Read Blog
Rimini Street and ServiceNow Partner with Apsen Farmacêutica to Deliver a Next-Generation Vision of Enterprise-Wide Workflow Automation
Press Release
Rimini Street and ServiceNow Partner with Apsen Farmacêutica to Deliver a Next-Generation Vision of Enterprise-Wide Workflow Automation

Pharmaceutical manufacturer layers ServiceNow over its existing SAP ECC 6 ERP platform, enables intelligent workflow and automation for immediate business impact and avoids low ROI spend on expensive, risky vendor-mandated migration to SAP S/4HANA LAS VEGAS – May 7, 2025 –Knowledge 2025 —  Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software […]

Read Press Release

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